Aneurin Bevan ICT Service Desk Achieve 3 Star Certification

Posted on Friday 8 July 2022.

About Aneurin Bevan ICT Service Aneurin Bevan University Health Board is a large Health Board covering the former county of Gwent in South Wales. The Service Desk is the single point of contact for all IT related issues and is a small team of dedicated Engineers and Analysts that strive to resolve most issues at first

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Industry Recognition Award goes to CGI- 10 years of commitment to service excellence

Posted on Friday 25 March 2022.

From time-to-time SDI presents awards to recognise the achievements of people or organisations, who have demonstrated exceptional qualities and exceptional achievements. Over the last 10 years CGI‘s teams have consistently demonstrated the highest level of excellence achievable in SDI’s Service Desk Certification (SDC) programme. SDC is known to be a challenging programme to be part

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Meet the Awards 2022 Finalists: DVSA

Posted on Thursday 17 March 2022.

In the run up to the SDI Awards 2022 gala dinner and prize-giving on 22 March, we’ve been asking our finalists about their experiences, reasons for entering and hopes for the future. Here’s the story from Driver & Vehicle Standards Agency (DVSA): Finalist – Best (Small to Medium) Service Desk 2022 What made you decide

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Meet the Awards 2022 Finalists: ReAssure

Posted on Thursday 17 March 2022.

In the run up to the SDI Awards 2022 gala dinner and prize-giving on 22 March, we’ve been asking our finalists about their experiences, reasons for entering and hopes for the future. Here’s the story from ReAssure: Finalist – Best Service Desk CX 2022   What made you decide to enter the awards?   ReAssure is

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Meet the Awards 2022 Finalists: Capgemini

Posted on Wednesday 16 March 2022.

In the run up to the SDI Awards 2022 gala dinner and prize-giving on 22 March, we’ve been asking our finalists about their experiences, reasons for entering and hopes for the future. Here’s the story from Capgemini: Finalist – Best Large Service Desk 2022  What made you decide to enter the awards?  Over the past

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Meet the Awards 2022 Finalists: Unisys

Posted on Wednesday 16 March 2022.

In the run up to the SDI Awards 2022 gala dinner and prize-giving on 22 March, we’ve been asking our finalists about their experiences, reasons for entering and hopes for the future. Here’s the story from Unisys: Finalist – Best Large Enterprise Managed Service Provider 2022 What made you decide to enter the awards?    The

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