Why join SDI?

Successfully becoming a member of the Service Desk Institute shows a dedication to providing excellent service. SDI offers support through guides, research and training, plus the opportunity to network with industry leaders and other professionals committed to service improvement.

 

Choose the right membership for you

Professional

£ 445 Yearly
  • Personal access to premium content
  • Training discounts for you
  • Personal use of the SDI Member logo
  • Personal Product Discounts - Service Improvement & SDI Annual Conference ticket
  • Free SDI face-to-face event place

TEAM

£ 645 * Yearly
  • Team access to premium content
  • Training discounts for your team
  • Internal use of the SDI Member logo
  • Free job vacancy posting service
  • Product Discounts for whole team - Service Desk Resourcing, Service Improvement, SDI Annual Conference
  • Access to MetricNet Service Desk Toolkit templates & calculators
  • One complimentary Benchmarking Data Pack from MetricNet
  • Free entry to IT Service & Support Awards
  • Free SDI face-to-face event places for team

Corporate

£ 1,595 * Yearly
  • All the benefits of the Team Membership, plus:
  • Corporate use of the SDI Member logo
  • Organisation-wide access to premium content
  • Training discounts for the entire organisation​
  • 6 Complimentary Benchmarking Data Packs from MetricNet
  • Free SDI face-to-face event places for the entire organisation

* Discounts available for education and charity sectors – contact us for details.

SAVE BIG when you purchase our multi-year membership packages:

Priced at only £995 – Purchase here.

Priced at only £1,450 – Purchase here.

Priced at only £2,750 – Purchase here.

Priced at only £3,850 – Purchase here.

By investing in your service desk team with SDI, you’ll be helping to make your customers’ lives better. After all, a well-trained and well-equipped service desk team means happier customers, which ultimately leads to a stronger, more successful organisation.

 

Service desks & support teams enhance the efficiency of their service with SDI Membership, and save costs on our essential products and services whilst doing so. Want to find out how our Membership Packages would support positive change in your service desk team and wider organisation? Message us below to discuss how membership could help with any of your current service concerns or issues:
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