Tips For Winning an Award Entry

In the run up to the SDI Awards 2022 gala dinner and prize-giving on 22 March, we spoke to the finalists about their experiences, reasons for entering and hopes for the future. Here’s what DS Smith plc told us, before they were crowned winners of the Best Service Improvement Project 2022 on the night! Winners

Runshaw College has provided high quality education for almost 50 years, the college is split across two campuses in Leyland and Chorley. The Service Desk of 5 and wider IT Service team of 15 currently support over 720 Staff and 6000 Students. Why did you decide to pursue Service Desk Certification? We had been aware

On Tuesday 22 March 2022, IT service professionals from around the world joined us live and in person for the prestigious SDI Awards presentation ceremony and gala dinner. Our first in-person event since the start of the pandemic,  there were high levels of excitement as we finally got to reunite with friends old and new!

From time-to-time SDI presents awards to recognise the achievements of people or organisations, who have demonstrated exceptional qualities and exceptional achievements. Over the last 10 years CGI‘s teams have consistently demonstrated the highest level of excellence achievable in SDI’s Service Desk Certification (SDC) programme. SDC is known to be a challenging programme to be part

In the run up to the SDI Awards 2022 gala dinner and prize-giving on 22 March, we’ve been asking our finalists about their experiences, reasons for entering and hopes for the future. Here’s the story from Driver & Vehicle Standards Agency (DVSA): Finalist – Best (Small to Medium) Service Desk 2022 What made you decide

In the run up to the SDI Awards 2022 gala dinner and prize-giving on 22 March, we’ve been asking our finalists about their experiences, reasons for entering and hopes for the future. Here’s the story from ReAssure: Finalist – Best Service Desk CX 2022   What made you decide to enter the awards?   ReAssure is