Can you guess the Top ITSM Trends for 2021?

Posted on Tuesday 27 April 2021.

SDI recently partnered with Freshworks to research what service management professionals are planning, anticipating and focusing on, to uncover what some of the key themes will be for our industry in 2021 and beyond.

You can download the full report here, or take a look at some of the key take-aways in our handy infographic below.

Download as a pdf


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