5 Things We’ve Learned at Spark Conference 2023

Celebrating SDI21 Each year after our annual conference we love to take a look back at some of our highlights, often with a video made up of footage filmed at the event. This year things are a little different as we couldn’t meet in person, but we’ve put together an infographic for those who enjoy

Blog post by Scott McArthur Our collective attention span is disappearing as more and more channels of information make demands on our time. This is unlikely to change, so how can organisations respond, asks Scott McArthur? Do I have your attention? I don’t take for granted for one minute that I do. Or perhaps a

Blog post by Zena Everett, Executive Coach and Speaker on Career Strategy & Crazy Busy (business/personal productivity). Zena will join us as a keynote speaker at SDI20, which will be held at the Birmingham Hilton Metropole on 15th-17th March 2021. To find out more about the event click here.   “My team would be great,

As told by a Service Desk Manager   Taking place on 15-17th March 2021, SDI20 is the most significant annual gathering for the Service Desk and IT Service Management industry. Over 800 Service Desk Managers and professionals will gather to learn, share and grow together. By attending next year’s SDI20 conference, you have access to

By Rachel Hewitt-Hall, Managing Director at Excel Communications (HRD) Ltd   What I admire about Elon Musk (CEO of Tesla) is that he has turned his childhood dreams into reality! An all–electric car company as well as launching a rocket into space, which delivered cargo to the International Space station.  As you can guess, it’s not been an easy ride at times for Mr Musk. Being CEO of two major companies,

Neil Mullarkey, Author, Comedian and Coach will be joining us as a keynote at #SDI19. As well as hosting his session ‘7 Steps To Improve Your People Skills’ he will also be joining us for the Wednesday morning conference energiser… After an evening of sparkles and celebration at the SDI Awards, Day 2 of the