Data-Driven Decision-Making: Good Decisions Don’t Guarantee Good Outcomes

Posted on Wednesday 16 November 2022.

The time has come! We’re flying back to the future to discover new trend predictions for the IT & ITSM industry. Our blog series ‘Back to the Future of ITSM’ is all about: Looking backwards — moving forwards.   In part one of this blog series, we went back to the future with Jeff Rumburg,

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