And the finalists are…
Best Small Service Desk
Arqiva
Norfolk Community Health and Care NHS Trust
Care Plus Group
Best Small Enterprise Managed Service Provider
Air-IT
Cardonet
NetStar
Best Medium Service Desk
BullGuard
MHR
Sky Betting & Gaming
Best Medium/Large Enterprise Managed Service Provider
Agilisys
Boeing Defence UK
Littlefish
Highly Commended Award For Transformation & Improvement – Winner
Best Large Service Desk
Allen & Overy
Marsh & McLennan
Waitrose
Inspirational Leader of the Year
Mark Dickinson (Agilisys)
Myra Fulton (Sky Scanner)
Paul Phillips (CGI)
Service Desk Analyst of the Year
Arfan Masood (Agilisys)
Feezaan Asghar (Leeds Beckett University)
Saydur Rahman (Barnardo’s)
Service Desk Manager of the Year
Diana Leggott (Bournemouth University)
Jamie Hissitt (Air-IT)
Louise Freeman (CGI)
