Download The Awards Launch Webinar Now!

Posted on Monday 30 July 2018.

Last Wednesday we were lucky enough to be joined by three of this year’s award winners to discuss the awards entry process and the impact entering and winning has had on their service desk and working lives. If you missed the webinar it’s available here to download.


Our fantastic speakers included:

Service Desk Analyst of the Year 2018
Feezaan Asghar, Leeds Beckett University

Best Small Enterprise MSP 2018
Mit Patel, Managing Director, Netstar

Best Medium Service Desk 2018
Rachel Watson, Head of Service Operations, Sky Betting & Gaming



SDI’s renowned IT Service & Support Awards recognise, promote and acclaim excellence, professionalism, innovation and the outstanding achievements of people and teams in the IT service industry.

One of the biggest celebrations of the year for service desk users; the awards gala dinner welcomes over 600 people worldwide to come together to celebrate the IT service and support industry.

For 2019 we’ve given our categories a re-vamp, enter today for your chance to become one of the shining stars of the industry!


Best Service Desk Award (SMB/SME/Large Enterprise)


Service Desk Analyst of the Year


Service Desk Manager of the Year


Best Managed Service Provider (Small-Medium and Large Enterprise)


Best Automation Project


Best Service Desk CX Award


Best Service Improvement Project


The judges look for excellence, professionalism and innovation in the industry and we encourage everyone in IT support to enter. Entries are now open, download the How To Enter brochure today as a first step of your awards journey.




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