Service Desk Manager – USA – Virtual (EDT)

USA & Canada, Eastern Daylight Time: 8:00 – 15:00. Virtual. $1,740 USD (£1,396) for Non SDI Members. $1,483 USD (£1,190) for SDI Members. You will be invoiced in USD $. Become a qualified Service Desk Analyst and boost your levels of customer service support! The importance of delivering high-quality customer service in today’s support environment means

Growing Senior Analysts Into Effective Team Leaders The SDI Senior Analyst to Team Leader two-day workshop is designed to prepare the more experienced senior service desk analyst and budding team leader to play a more strategic role within the service desk as well as teach and inspire them to at some point in future, lead

USA & Canada, Eastern Daylight Time: 8:00 – 15:00. Virtual. $2,620 USD (£2,102) for Non SDI Members. $2,230 USD (£1,790) for SDI Members. You will be invoiced in USD $. Master the key areas of service desk management, gain the globally recognized Service Desk Manager qualification and lead your team to lasting success! The Service Desk Manager

Master the key areas of service desk management, gain the globally recognised Service Desk Manager qualification and lead your team to lasting success. The Service Desk Manager course provides a thorough understanding of service desk management and leads to a globally recognised professional qualification. This short video explains how this course will ensure you gain

Master the key areas of service desk management, gain the globally recognised Service Desk Manager qualification and lead your team to lasting success. The Service Desk Manager course provides a thorough understanding of service desk management and leads to a globally recognised professional qualification. This short video explains how this course will ensure you gain

Master the key areas of service desk management, gain the globally recognised Service Desk Manager qualification and lead your team to lasting success. The Service Desk Manager course provides a thorough understanding of service desk management and leads to a globally recognised professional qualification. This short video explains how this course will ensure you gain