Service Desk Manager – Virtual
Posted on Monday 14 August 2023.
Service Desk Manager – Virtual
Posted on Monday 14 August 2023.
Master the key areas of service desk management, gain the globally recognised Service Desk Manager qualification and lead your team to lasting success. The Service Desk Manager course provides a thorough understanding of service desk management and leads to a globally recognised professional qualification. This short video explains how this course will ensure you gain
Service Desk Manager – Virtual
Posted on Monday 14 August 2023.
Master the key areas of service desk management, gain the globally recognised Service Desk Manager qualification and lead your team to lasting success. The Service Desk Manager course provides a thorough understanding of service desk management and leads to a globally recognised professional qualification. This short video explains how this course will ensure you gain
Service Desk Manager – Virtual
Posted on Monday 14 August 2023.
Master the key areas of service desk management, gain the globally recognised Service Desk Manager qualification and lead your team to lasting success. The Service Desk Manager course provides a thorough understanding of service desk management and leads to a globally recognised professional qualification. This short video explains how this course will ensure you gain
Service Desk Manager – Virtual
Posted on Monday 14 August 2023.
Master the key areas of service desk management, gain the globally recognised Service Desk Manager qualification and lead your team to lasting success. The Service Desk Manager course provides a thorough understanding of service desk management and leads to a globally recognised professional qualification. This short video explains how this course will ensure you gain
Metrics and Reporting – Virtual
Posted on Friday 11 August 2023.
Making Sense of Metrics and Reporting Focusing on everything from team performance, issue resolution, average handling time and more, it can be difficult to know what your IT Service needs to be tracking, particularly for YOUR customers, goals and business. This popular one day workshop based on the SDI Best Practice Standards, will help you refocus
Service Desk Manager – Virtual
Posted on Friday 11 August 2023.
Master the key areas of service desk management, gain the globally recognised Service Desk Manager qualification and lead your team to lasting success. The Service Desk Manager course provides a thorough understanding of service desk management and leads to a globally recognised professional qualification. This short video explains how this course will ensure you gain