ITIL4® Foundation Course – Virtual
Posted on Thursday 8 September 2022.
This ITIL4® Foundation course provides comprehensive first-level training for anyone involved in the provision, support, or delivery of IT-enabled services in a modern digital organisation. This course teaches the fundamentals of the very latest version of the most widely adopted guidance on IT service management (ITSM) in the world. ITIL4® Foundation introduces you to the
Senior Analyst to Team Leader – Virtual
Posted on Thursday 8 September 2022.
Growing Senior Analysts Into Effective Team Leaders The SDI Senior Analyst to Team Leader two-day workshop is designed to prepare the more experienced senior service desk analyst and budding team leader to play a more strategic role within the service desk as well as teach and inspire them to at some point in future, lead
Senior Analyst to Team Leader – Virtual
Posted on Thursday 8 September 2022.
Growing Senior Analysts Into Effective Team Leaders The SDI Senior Analyst to Team Leader two-day workshop is designed to prepare the more experienced senior service desk analyst and budding team leader to play a more strategic role within the service desk as well as teach and inspire them to at some point in future, lead
Senior Analyst to Team Leader – Virtual
Posted on Thursday 8 September 2022.
Growing Senior Analysts Into Effective Team Leaders The SDI Senior Analyst to Team Leader two-day workshop is designed to prepare the more experienced senior service desk analyst and budding team leader to play a more strategic role within the service desk as well as teach and inspire them to at some point in future, lead
Senior Analyst to Team Leader – Virtual
Posted on Thursday 8 September 2022.
Growing Senior Analysts Into Effective Team Leaders The SDI Senior Analyst to Team Leader two-day workshop is designed to prepare the more experienced senior service desk analyst and budding team leader to play a more strategic role within the service desk as well as teach and inspire them to at some point in future, lead
Service Desk Analyst – Virtual
Posted on Thursday 8 September 2022.
Sorry, this date has sold out. Please click here to see next available dates. Become a qualified Service Desk Analyst and boost your levels of customer service support. The importance of delivering high-quality customer service in today’s support environment means that the responsibilities of IT support analysts are many. As a result, a diverse