Managing the Customer Experience – Virtual

Drive continual service improvement and embed a truly customer-centric approach to delivering support within your organisation.   Who is this workshop for? This practical workshop is beneficial for managers, team leaders or individuals involved in or responsible for managing the customer experience and driving customer-centric service improvement. It will also benefit anyone considering or undertaking

Drive continual service improvement and embed a truly customer-centric approach to delivering support within your organisation.   Who is this workshop for? This practical workshop is beneficial for managers, team leaders or individuals involved in or responsible for managing the customer experience and driving customer-centric service improvement. It will also benefit anyone considering or undertaking

Drive continual service improvement and embed a truly customer-centric approach to delivering support within your organisation.   Who is this workshop for? This practical workshop is beneficial for managers, team leaders or individuals involved in or responsible for managing the customer experience and driving customer-centric service improvement. It will also benefit anyone considering or undertaking