5 Dilemas Éticos de la Inteligencia Artificial
Posted on Tuesday 15 August 2023.
Mission Possible: Achieving a Secure Service Desk
Posted on Tuesday 8 August 2023.
Cybersecurity attacks are on the rise! With the rising adoption of new technology in all areas of business, the risks linked to IT service operations have grown considerably.
The (Not Artificially) Intelligent Future of Employee Service
Posted on Tuesday 1 August 2023.
Your colleague will soon be a bot. And that bot will help you become the best version of yourself. Here’s how… Better service experiences are on the way. They’re what employees deserve. There’s nothing artificial about them, even though they’ll make automated decisions on your behalf. Work will never be the same! Gone are the
How to Optimise Hybrid Work Environment for Peak Performance
Posted on Tuesday 18 July 2023.
The modern workforce bears little resemblance to its predecessors. There has been a dramatic cultural shift in how employees and employers view day-to-day work in the past few years. Business leaders have changed their perspectives on the “ideal workplace”. This is evident in the widespread adoption of remote work and the increased priority given to
Moldea el Futuro de la Vida Laboral en ITSM: ¡Participa hoy en nuestra encuesta!
Posted on Thursday 13 July 2023.
El mundo del ITSM está en constante evolución. Gracias a los rápidos avances tecnológicos, como las plataformas inteligentes, el aprendizaje automático, la IA generativa y la ciencia de datos, nos embarcamos en un emocionante viaje hacia el futuro. Muchas industrias están siendo ya moldeadas por las tendencias tecnológicas emergentes, lo que significa que las empresas
Secrets of a Great Leader – KPIs Can Fuel Employee Well-being
Posted on Thursday 6 July 2023.
Discover why KPIs are not only a measure but a fuel for employee well-being. Learn from real-world experiences and avoid common KPI mistakes.
Five Ethical Issues of AI in the Modern Workplace
Posted on Thursday 29 June 2023.
This blog post discusses the ethical issues of AI in the workplace. It covers the main points, highlights potential issues, and suggests the importance of ethical considerations in the context of AI implementation.