Make It Your Year of Improvement with Personal Kanban
Posted on Friday 10 January 2020.
New Development Workshop for Service Desks: Certification & ITIL 4
Posted on Tuesday 7 January 2020.
By John Noctor, Associate and Lead Auditor Service Desk Institute At the SDI we have just released a brand new 1-day workshop “Working with ITIL4 and SDI’s Service Desk Certification” So what’s this all about and how can it benefit me? -I hear you say! Well read on….. With the release of ITIL 4
