Delegation: 4 Stages to Skill and Empower your Team

Posted on Thursday 8 August 2019.

Blog post by Zena Everett, Executive Coach and Speaker on Career Strategy & Crazy Busy (business/personal productivity). Zena will join us as a keynote speaker at SDI20, which will be held at the Birmingham Hilton Metropole on 15th-17th March 2021. To find out more about the event click here.   “My team would be great,

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How SDI’s Conference will Help you to Become a Brilliant Service Desk Manager

Posted on Wednesday 7 August 2019.

As told by a Service Desk Manager   Taking place on 15-17th March 2021, SDI20 is the most significant annual gathering for the Service Desk and IT Service Management industry. Over 800 Service Desk Managers and professionals will gather to learn, share and grow together. By attending next year’s SDI20 conference, you have access to

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