11th October 2023
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DTX Europe 2023 was about the exciting journey of Digital Transformation. But here’s the thing – it was not just about technology; it was also …
Over 50 million employees quit their jobs in 2022. According to HReview the employee turnover rate is expected to rise to 41% this year.
In the fast-paced world of IT service management, the clock is always ticking. Customers expect immediate solutions, while service desk managers and analysts carefully track …
In the run up to the SDI Awards 2022 gala dinner and prize-giving on 22 March, we’ve been asking our finalists about their experiences, reasons …
By Alexandria Nisha In today’s fast-paced world, customers crave instant solutions with minimal human intervention. Self-service options have been around for a while, but the …
Since OpenAI released ChatGPT to an unsuspecting world in November 2022, the internet has been in super-hype mode again. Within a week, ChatGPT had gained …
When it comes to ChatGPT prompts, finding the right framework is key! It can totally transform your AI-generated responses, making them more accurate and on …