At SDI, we love nothing more than putting a spotlight on service desks and individuals in the community who are doing amazing things! We thought… …
Why Successful Leaders Always Change First By Rachel Hewitt-Hall, MD, Excel Communications “Everyone thinks of changing the world, but no one thinks of changing …
Defining and Dealing with the Unrealistic By Scarlett Bayes One of the perks of SDI membership is access to exclusive content and a new insight …
The Chimp Paradox, created by Professor Steve Peters is an incredibly powerful mind management model that can help you become a happy, confident, healthier and …
Blog post by Zena Everett, Executive Coach and Speaker on Career Strategy & Crazy Busy (business/personal productivity). Zena will join us as a keynote speaker …
As told by a Service Desk Manager Taking place on 15-17th March 2021, SDI20 is the most significant annual gathering for the Service Desk …
By Rachel Hewitt-Hall, Managing Director at Excel Communications (HRD) Ltd What I admire about Elon Musk (CEO of Tesla) is that he has turned his childhood dreams into reality! An all–electric car …