26th February 2020
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SDI announces new Middle East community partnership with SMCE Exclusive SDI MENA Global Partner, ACIS-IT, and SDI are honoured to welcome a new affiliate …
By Stuart Perkins, a GBS Service Management Architect at Smith and Nephew At this year’s annual SDI conference – SDI20 – I’ll be presenting on …
By Sundeep Singh, Digital Service Manager working at Co-operative Trading Group & SDI21 speaker How do you keep your teams happy and performing well whilst …
By Rob Stephenson, a global mental health campaigner and SDI21 keynote speaker Stop for a second and think of the words “mental health”. Go …
Harnessing The Power of Assessment – Policy & Strategy Harness the Power is a blog series written by ITSM experts and authors. The series will …
By Gillian Jones-Williams So, where are you? I don’t mean physically where are you, I mean where are you in your life? Are you …
by Jeff Rumburg, MetricNet The Metrics Hierarchy – Your Guide To Getting Started Today’s service and support technologies make it easy to capture …