SDI Creates Additional Membership Value During These Uncertain Times SDI could not be the organisation it is today without its members. Their input, trust, loyalty, …
World Mental Health Day 2020 is the most important one yet. Mental health problems can affect anyone, any day of the year, but 10 October …
Whether you believe we are standing on the brink of the fourth industrial revolution, or are very much already amongst it, most will agree that …
ITSM and Covid19 – What We’ve Seen (Part 2) by Scarlett Bayes, Senior Research Analyst, Service Desk Institute In Part One of this blog, we …
By Lior Avni, Global Incident Manager, Gett Full disclosure — I am not Tom Cruise (Shocker, I know 🙃). What I am, is an Incident …
ITSM and Covid 19 – What We’ve Seen (Part 1) by Scarlett Bayes, Senior Research Analyst, Service Desk Institute In a very short space of …
By Zena Everitt, SDI21 Keynote Speaker As schools reopen, the UK government has launched a media campaign encouraging us to go back to the …