Download Runshaw College’s SDC story as a PDF


Runshaw IT Services share even more in this SDI Member Exclusive Webinar

Member comments on this webinar:

”Brilliant journey map! Thanks for sharing!”
“The compliment/complaint structure is great!”
“I might need to borrow this for my team”


Start your own Service Desk Certification journey

Want to discover what you and your team could achieve with Service Desk Certification?

Find out more about the SDC programme and the steps involved in becoming certified by checking out our “Steps To Certification” page.

You’ll also find some handy FAQs, an enquiry form and an online assessment tool to give you taster of the kinds of questions you’d encounter in a Service Desk Assessment.

Return to SDC Success Stories

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