Download the NHS Forth Valley Case Study as a pdf



Start your own Service Desk Certification journey

Want to discover what you and your team could achieve with Service Desk Certification?

Find out more about the Service Desk Certification programme by checking out our “Steps To Certification” page.

You’ll also find some handy FAQs and an online assessment tool to give you taster of the kinds of questions you’d encounter in a Service Desk Assessment.

We’re running Assessments virtually at the moment to keep our customers and auditors safe, so there’s no reason to delay – start your journey to becoming a Certified service desk and you could soon be celebrating your success, just like NHS Forth Valley!


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