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A bit more about the Service Desk Institute (SDI)
Since 1988 SDI has been inspiring service desk professionals worldwide to be brilliant!
Tried and tested by thousands of companies and service desk professionals in over 150 countries, we partner with service desks on their transformation journeys and IT service professionals on their career journeys. We’re here to support you in shaping the future of your company’s IT service wherever you are in the world.
How can I become an active member of the SDI global service desk community?
Getting involved with the SDI community is easy. Subscribe to the SDI newsletter for a full monthly round-up of the latest global industry news, upcoming events, service desk job vacancies, useful blogs and reports. Join the SDI LinkedIn group to network and share tips and advice with over 25,000 service desk professionals worldwide. Explore SDI’s resource library to discover a host of free and useful content from best practice standards to research reports, benchmarking tools and much, much more. Get in touch with the SDI team who are happy to chat with you and help you find ways to overcome your service desk challenges.