Continuous Improvement for the Service Desk through Automated Workflows
10 October 2018, 2pm BST
Join us for this webinar with Steve Blackburn, Continuous Improvement Analyst at Yorkshire Water,
as he shares his plans and preparation for an integrated SAP launch.
We’ll be discussing:
– How to help stakeholders throughout the organization automate workflows and deliver service
– Automating the routing of tickets and requests to appropriate service providers
– Automating approval processes for services that touch multiple departments
– Forward-thinking approach to anticipate business needs and incorporate them into the service desk
This is a fantastic opportunity to learn from the benefit of Steve’s experience and post your own questions.
Register using the form below and you’ll receive a link to join us live on the day, plus you’ll receive a link to the recording after to review whenever you like.