Training For Developing A Top Performing Team Of Service Desk & IT Support Professionals

SDI is in a unique position as creator of the globally recognized service desk Professional Standards and partnering with PeopleCert to offer qualifications for service desk professionals. SDI’s Professional Standards are frequently reviewed by an international committee of industry experts, top service management professionals and specialist ITSM practitioners so that our qualifications, training courses and learning workshops are based on the most recent, industry-leading best practice. Download The SDI Training & Development Brochure.

SDI Members receive huge discounts on every training course they purchase with us. Every SDI training course is also available for delivery in-house and can be made bespoke to you and your team’s needs. Talk to us about your requirements using live chat, send an enquiry, call +44 (0)1689 889 100 or email us at

Courses Categories

24-25 June 2024
Virtual - at your PC
29-30 July 2024
Virtual - at your PC
16-17 September 2024
Virtual - at your PC
23-24 September 2024
Virtual - at your PC
18-19 November 2024
Virtual - at your PC
close slider
  • Feel free to get in touch. To ask a question directly please submit your message using the form below.
  • Can we send you updates and offers to help you be brilliant?
  • This field is for validation purposes and should be left unchanged.