You can now access the latest Benchmarking Report, v9.
Note: The file may go straight to your downloads folder
Try our free service desk benchmarking tool:
Access service desk benchmarking data
For organisations interested in purchasing raw benchmarking data, we partner with MetricNet to supply global benchmarking data for service desks. For a quote on the specific benchmarking data you need, please contact us at firstname.lastname@example.org or go here for more information.