Service Desk Standard Virtual Event

Thank you for joining our virtual Service Desk Standard event on 14th August 2018.

Here’s the recording so you can revisit the day’s presentations:


Click the links below to download the speaker slides:

More useful resources

Service Desk Certification Handbook

– If you didn’t download it during the event, get your copy of the Service Desk Certification Essential Handbook

Download the Global Best Practice Service Desk Standard to keep for your reference

– Find out what other certified service desks have achieved and why they decided to embark on Service Desk Certification

– Watch our short SDC explainer video and send us a message

– Take a look at our events programme for more opportunities to see service desk speakers and update your knowledge

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