Success- Service Desk Certification Brochure

You can now access the SDC Brochure here  

Note: The file may go straight into your Downloads Folder.

We hope you find the information useful, please feel free to get in touch if you have any questions, we’re always happy to hear from you!



SDI delivers a two day Service Desk Assessment which provides you with a benchmark of your current service performance. This is the preliminary assessment which is conducted as part of the Service Desk Certification programme but it can now also be delivered as a service in itself.

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