Organisations who’ve been involved with the SDC programme…
IT Services across all industries and sectors use the Certification programme to improve,
benchmark and overcome their challenges.
They join the programme to measure, control, verify and improve their service maturity level and the service
they deliver to their customers.
"After starting the SDC programme, perception of the Service Desk has improved immensely. It's particularly noticable internally with the organisation."
David GordonInformatics Merseyside
"Being on the SDC programme has meant I see now see the SDI as an extended Technical family, that always deal with my teams multiple requests efficiently and effectively"
"Certification has given us competitive edge in our location, improved teamwork across the business and improved adoption of best practices"
Paige SmithAir IT
"I thoroughly enjoyed the SDC Assessment and so did everyone in attendance. While it showed us that a large amount of work needed to be done, the positives highlighted gave us the energy we needed to move forward."
Alex AllenLeeds Beckett University
"SDC gave us a real sense of pride for the team and demonstrable recognition for the valuable work we do"
"SDC meant that everybody got behind the shared vision as it brought the team together and gave us a common goal to aim for.”
Download the SDC Brochure
To uncover the value SDC can bring to your organization and some of the tangible improvements IT service leaders have experienced as a direct result of the SDC programme.
Use the form on this page to ask us anything about Service Desk Certification (SDC). Or contact one of our friendly advisers on +44 (0)1689 889100 to discuss whether Certification is right for your service desk.