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Service Desk
Certification
What is Service Desk Certification?
Global Best Practice Standard
Service Desk Assessment
Pre-Certification Workshop
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What is Service Desk Certification?
Global Best Practice Standard
Service Desk Assessment
Pre-Certification Workshop
On-line performance assessment
Become An SDC Partner
Service Desk Essential Handbook
Certification Success Stories
Certified IT Services & Organizations
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Development
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Service Desk Manager
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Service Desk Analyst
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Service Desk Manager
Senior Analyst to Team Leader
Service Desk Analyst
ITIL4®
In-House Training
SDI’s Virtual Classroom
Self-taught eLearning – SDA
Download Service Desk Professional Standards
Explore Our Training & Development Calendar
Service Desk Professional Standards
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SDI Awards 2023: Celebrating Service Improvement
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Service Improvement Support
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SDI Awards 2023: Celebrating Service Improvement
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SDI Conference 2023
IT Service & Support Awards 2023
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NEW Remote Support Tools Guide
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UK ITSM Tools & Tech Market Review – Report
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NEW Remote Support Tools Guide
Tools & Technology Hub
UK ITSM Tools & Tech Market Review – Report
Advertise Your Tool
Specialist ITSM Media
Digital Content Partnership for Tool Vendors
What Freshworks think of working with SDI
Join Our Next ITSM Tools Demo Day
Get Help With Selecting a New Tool For Your Service
Opportunities For Tool Vendors - Reach More ITSM Buyers
Service Desk
Insight
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Access The Service Desk Standards
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CX – Virtual – October – 2023
CX – Virtual – October – 2023
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