Our Community


SDI Membership gives you the insights, tools and support you need to stay up to date with industry trends, connect with the service desk community and align your service with best practice.


We support thousands of members globally, so we’re constantly in touch to find out what resources have benefited them the most. This short case study video highlights how SDI Members have utilised their benefits to beat the challenges of the industry.



For more information on SDI Membership, please explore the right membership type for you.


We became a member of the Service Desk Institute to support our strategy of continually improving and sharing experiences with like-minded professionals to enhance our offering.” – Cisilion

Some of our Current Members

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