Meet The Stars – Service Desk Certification -Event Resources

The Meet The Stars SDC event took place on 25th March 2019 at Hilton Metropole, Birmingham. The event was hosted by Damian Bowen, SDC Lead Auditor & ITSM Consultant.

Speakers included:

• Paige Smith, Service Delivery Manager, Air IT
• David Gordon, Head of IT Service Operations, Informatics Merseyside
• Lisa McDonald, ITIL Manager, University of Edinburgh
• Mark Bassett, Head of Service Management, Barnardo’s

You can view the speaker presentation slides below:

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