Meet The Stars – Service Desk Certification -Event Resources

The Meet The Stars SDC event took place on 25th March 2019 at Hilton Metropole, Birmingham. The event was hosted by Damian Bowen, SDC Lead Auditor & ITSM Consultant.

Speakers included:

• Paige Smith, Service Delivery Manager, Air IT
• David Gordon, Head of IT Service Operations, Informatics Merseyside
• Lisa McDonald, ITIL Manager, University of Edinburgh
• Mark Bassett, Head of Service Management, Barnardo’s

You can view the speaker presentation slides below:

Questions about Certification?

Use the form on this page to ask us anything about Service Desk Certification (SDC).
Or contact one of our friendly advisers on +44 (0)1689 889100 to discuss whether Certification is right for your service desk.

Service Desk Certification Enquiry

• First Name*
• Last Name*
• Work Email*
• Company*
• Country*
• How can we help?*
  • I'd like to talk to somebody about whether SDC is right for my service desk
  • We are ready to join the SDC programme
  • I want to know how I can work with SDI as a Global Partner to deliver SDC in my country
• or type your query here:
• What's the best telephone number to call you back on?
• Can we send you ITSM related updates and offers to help you to be brilliant?*
  • Yes
  • No
• Email
  This field is for validation purposes and should be left unchanged.