ITSM Tools Live Demo Day Event Resources

Our ITSM Tools Live Demo Day was hosted on the Wednesday 5th February 2020 at the Hilton London Olympia. The one day experience event  was hosted by John Noctor,  SDI Senior consultant and Service Desk Certification Auditor.


  • David Bullivant, Business Consultancy Manager at Sunrise Software.
  • Michael Buxton, Account Manager for Global Accounts at TOPdesk.
  • Robin Varghese, Senior Solutions Engineer at Freshworks.
  • Craig Whytock, Solutions Consultant at Axios Systems.
  • Alexander Hocking, Professional Services Manager at Marval Software.
  • Abdi Hamisi, Sales Manager at Hornbill.
  • Laurence Scott-Mackay, Accounts Director at Alemba.
  • Peter Darbey, Pre-Sales Consultant at Ivanti.
  • Hari Ram Senthil from ManageEngine.
  • Patrick Knoope, Manager, Sales Engineering, ITSM at SolarWinds.

You can view the speakers presentation slides below:



A big thank you to our event sponsors!


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