Virtual Event: Service Transformation, December 2020

In this event we focused on IT and service transformation, how to get it right and how to engage your stakeholders. Our speakers shared their best practice for successful IT transformations.
Watch the live sessions here!

Capgemini's Global Service Desk Transformation

5 Steps To Saving Your IT Transformation

Siddharth Chaturvedi, Senior Director, Capgemini          Jonathan Graham, Founder, Lawford Knight

Scale Up And Speed Up IT Support

Next Gen Tech & How To Prepare For It

 Jonathan Whan, W20 Group & Freshworks                       Scarlett Bayes, SDI                    

Follow The Sun In-sourcing, Essentra’s in-sourcing journey

Transforming Service Management for Generation Y

Poonam Chauhan, Essentra                                            Neville Ward, Senior ESM Engineer, Micro Focus

Shape Your Future With 'Next Gen' Transformation

Value Flows Where Empathy Shows

.Farah Remtulla, Managing Director,  KPMG                 Simone Jo Moore, Industry Thought Leader

                                                                                              on behalf of PeopleCert and Axelos

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