Accessing service desk analytics through ITSM tools is becoming more integral as data helps us to faster identify problems, find quick-win improvements, predict resource requirements and demonstrate value to the business.
This Demo Day focused particularly on the essential data and analytics features of ITSM tools.
We have curated a selection of top ITSM software suppliers so you can see how their tools will help you analyse and optimise your IT performance. Please enjoy revisiting the demos below – and don’t forget if you need help, we’re here!