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For several years, DevOps has been the centre of heated debate in the ITSM industry. Is it an opportunity for greater collaboration? Will the approach be unavoidable in the future as businesses demand more agile IT services? Or is it a risky disruptor to the industry that challenges the control and governance of traditional ITSM models?
In this recorded webinar Ollie O’Donoghue from SDI and Matt Hooper from Ivanti discuss these questions supported by recent SDI research and real-world examples of DevOps in action.