Bertrand Lafforgue, Co-Founder and CEO, Konverso
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Watch this virtual event on-demand for insight into how industry experts are enhancing CX and EX as well as making XLAs a reality!
Alan Nance, Co-Founder and President, XLA Collab
Mark Butcher, Senior Service Delivery Manager, Wiley
Bertrand Lafforgue, Co-Founder and CEO, Konverso
Jonathan Hawkes, Senior Consultant – Workplace Experience Consulting, HCL Technologies
Sabine Schmidt, Head of Global IT Helpdesk & Digital Support Services, ABN AMRO Bank
Sami Kallio, CEO and Co-founder, HappySignals
Amanda Rutledge, Global Process Owner-Incident Request Management & Jacki Simmonds, Global Head of IT Service Management, QBE
Matt Beran, Host of Ticket Volume podcast & IT Industry Analyst
Nick Osborne, Head of Corporate IT, Hargreaves Lansdown