Our Future Proof Your Service Desk event took place on 19th June 2019 at London Business School. The event was hosted by Tessa Troubridge, CEO at SDI.
Speakers included:
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Mark Abbott, Service Operations Manager at Wolseley UK
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Akshay Anand, Product Ambassador, ITSM – AXELOS
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Kate Sandall, IT Operations Manager, London Business School
You can view the speaker presentation slides below:
Thank you all for participating in our interactive workshop where we discussed XLA’s, Chat Bots, Self Service/Customer Engagement and Enterprise Service Desk.
A big thank you to our host London Business School and our sponsors!
