Terms and Conditions

 

Substitutions

You may substitute an original booked delegate with another delegate at no extra charge. Written notification within 5 working days of the event is required to substitute a delegate.

Booking substitutions can be made by emailing events@sdi-e.com

Cancellation Policy

Cancellations can be made as follows:

Delegate places are subject to the following cancellation charges:

0 – 60 days prior to the event – 100% of total invoice value is payable (delagates can be substituted – see above). Any cancellation must be emailed to events@sdi-e.com

Failure to attend without prior written notification will deem your booking as non-refundable.

Dietary and Special Requirements

Reasonable dietary requirements will be met if the delegate submits their request at least 4 weeks prior to the event.

Arrangements for religious worship, disabled access or personal adjustments can also be made with 4 weeks notice. Simply state your requirements at the time of your booking and we will make the necessary preparations prior to your arrival.

Please email your dietary and special requirements to events@sdi-e.com

Payment Terms

Where payment is applicable, invoices must be paid prior to attendance unless otherwise agreed.

Bookings that require payments can be made as follows:

Email: finance@sdi-e.com
Telephone: +44 (0) 1884 250520

Data Protection

SDI does not sell, trade or rent your personal information to others. Your details will be added to SDI’s database in order to process your request and to also keep you up to date with relevant offers and details for SDI services. Only where you have given consent for a conference or award sponsor to contact you will your details will be passed on.

If you do not wish to receive any further information or offers from SDI, whether by post, email or telephone, notify SDI in writing to Database Services as follows:

Email: legal@sdi-e.com
Telephone: +44 (0) 1689 889100
Post: Aston House, 50 Wheatlands, Southwell, Portland, Dorset, DT5 2EB