We’ve had a record number of award entries for the IT Service & Support Awards 2019 this year and the judges were very impressed with all entries received – making their job nice and difficult! We’re delighted to announce the 2019 shortlist below, who will present to the judges in person on Friday 16th November in Birmingham. We would like to say a massive congratulations to all of our shortlist and good luck for presentation day! So without further ado here’s our brilliant shortlist…
Best Service Desk 2019:
Manchester Metropolitan University
ReAssure
Cegedim Rx
University of Manchester
Allstate, Northern Ireland
Best Small Enterprise Managed Service Provider 2019:
Air-IT
Wavex
Panoptics
Support Tree
Central Technology (CT)
Retail Assist
Best Medium/Large Enterprise Managed Service Provider 2019:
CAE
Wipro
ICL Services
Service Desk Analyst 2019:
Tom Phillips – DVLA
James O’Sullivan – John Lewis Partnership
Nicole Murray – John Lewis Partnership
Nick Creaser – CGI
Luke Bolton – Cegedim RX
Lewis Watson – John Lewis Partnership
Tom Lamb – Cegedim RX
Adam Wimpenny – Leeds Beckett University
Service Desk Manager 2019:
Julie Brown – Cegedim RX
Paige Smith – Air-IT
Katie Bryn – Circle IT
Stephanie Avraam – ReAssure
Stephen Lomas – Allstate, Northern Ireland
Best Service Desk CX 2019:
Wipro
ReAssure
Retail Assist
Daisy Communications
Best Automation Project 2019:
Everbridge
Wipro
ICL Services
Best Service Improvement Project 2019:
Circle IT
Fujitsu
DS Smith
Utilita
Allstate, Northern Ireland
Do you want to be involved in the 2020 awards? Entries are now open and close on the 18 October 2019. Download the updated brochure by clicking below:
