Back To the Future of ITSM – What We Have Learned?

In part 4 of our blog series ’Back to The Future of ITSM’, we spoke with Simone Jo Moore, Industry Thought Leader. We discussed some exciting things about modern leadership: How to build an agile organisation in a sustainable manner and make it more resilient to changes? What qualities make a person a great IT

Marty McFly from the ‘Back to the Future’ movie once said, “If you put your mind to it, you can accomplish anything.” Well, the same goes for IT sustainability! In the broadest sense, sustainability refers to continuously maintaining or supporting a process over time. But we often have slightly different views of IT sustainability and how