David Wright on Service Automation
Posted on Tuesday 12 June 2018.
The Rise of Service Alchemy and the Superconductor
Posted on Thursday 10 May 2018.
Industry 4.0 Series by David Wright, Chief Value and Innovation Officer, SDI Wouldn’t it be incredible if… IT operations could predict the next big infrastructure outage The service desk could predict which end users will have a poor customer experience IT could put steps in place to remediate them before they even happened Well
