The Right Path to Developing the Next Generation Of IT Leaders

Posted on Thursday 8 December 2022.

In part 4 of our blog series ’Back to The Future of ITSM’, we spoke with Simone Jo Moore, Industry Thought Leader. We discussed some exciting things about modern leadership: How to build an agile organisation in a sustainable manner and make it more resilient to changes? What qualities make a person a great IT

Read More



Brilliant Basics are Essential in Good Customer Experience

Posted on Wednesday 23 November 2022.

The focus for many organisations is shifting to a human-centric approach to IT services. Some of them collect and quantify data on it. On the other hand, some companies still don’t understand why a human-centric approach is so important. In the second part of our blog series ‘Back to the Future of ITSM’, we spoke

Read More



Quiet Quitting – Answer to Burnout or A Red Flag?

Posted on Thursday 29 September 2022.

It’s been months since we have faced the “resignation waves” for the first time or “back to office battle”, and we’re already being introduced to another phenomenon called “quiet quitting”. You’ve probably heard about the record number of employees who voluntarily quit their jobs or the so-called Great Resignation. But quiet quitting isn’t what you

Read More



The A – Z Of the Great Resignation

Posted on Thursday 22 September 2022.

You’ve probably heard the theory that the pandemic is the real reason behind the Great Resignation. Sure, the pandemic has encouraged some employees to change how they think about work and re-evaluate what they want from work. But is the pandemic the only reason behind these resignations? And what does the evidence suggest?   Let’s

Read More



MESSAGE US
close slider
  • Feel free to get in touch. To ask a question directly please submit your message using the form below.
  • Can we send you updates and offers to help you be brilliant?
  • This field is for validation purposes and should be left unchanged.
X