How to Empower Customer Service with GigCX
Posted on Thursday 9 March 2023.
Why Should Proactive Customer Service Be a Part of Your Strategy? [Infographic]
Posted on Friday 28 October 2022.
Proactive service engagement has been at the top of the list of customer service trends for many years. In fact, shifting from a reactive to a proactive customer engagement strategy is one of the ways to stay competitive in today’s digitally native world. So, why haven’t more customer service teams not fully embraced it yet? In this
