Becoming a Professional member of the Service Desk Institute gives you a range of individual benefits including access to our research reports and fantastic discounts on training courses.

Professional members also receive 10 free Member Lounge event places per year. Attending an event is a fantastic way to network with other members who may share your service desk challenges. This membership option was designed for individuals who don’t need to cover a team or desk but do want to personally join SDI’s global network.

Professional Membership Includes:
  • Personal access to premium member content in the online SDI Resource Library 
  • Personal training discount 
  • Personal use of the prestigious SDI logo 
  • 10 free spaces for you at our virtual Member VIP Lounge events per year (exclusive to members) 
  • A discounted Conference ticket 
  • Service Improvement product discount for yourself 

Professional Membership



Need help?

To speak to our Membership team, please call us on +44 (0)1689 889100 or complete the form by clicking the button below.

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