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Service Desk
Certification
What is Service Desk Certification?
Global Best Practice Standard
Service Desk Assessment
Pre-Certification Workshop
On-line performance assessment
NEW: SDI & MetricNet Benchmarking Service
Become An SDC Partner
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What is Service Desk Certification?
Global Best Practice Standard
Service Desk Assessment
Pre-Certification Workshop
On-line performance assessment
NEW: SDI & MetricNet Benchmarking Service
Become An SDC Partner
Service Desk Essential Handbook
Certification Success Stories
Certified IT Services & Organizations
Training &
Development
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Service Desk Manager
Senior Analyst to Team Leader
Service Desk Analyst
ITIL4®
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Self-taught eLearning – SDA
Download Service Desk Professional Standards
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Find a course…
Service Desk Manager
Senior Analyst to Team Leader
Service Desk Analyst
ITIL4®
In-House Training
SDI’s Virtual Classroom
Self-taught eLearning – SDA
Download Service Desk Professional Standards
Recruitment Via SDI
Service Desk Professional Standards
Developing A Top Performing Team
Service
Improvement
Service Improvement Support
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SDI Awards 2023: Celebrating Service Improvement
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Service Improvement Support
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SDI Awards 2023: Celebrating Service Improvement
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SDI Conference 2023
IT Service & Support Awards 2023
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*UNITY21* ESM Conference On-Demand
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Tools &
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Specialist ITSM Media
Digital Content Partnership for Tool Vendors
Tools & Technology Hub
UK ITSM Tools & Tech Market Review – Report
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What Freshworks think of working with SDI
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Specialist ITSM Media
Digital Content Partnership for Tool Vendors
Tools & Technology Hub
UK ITSM Tools & Tech Market Review – Report
Advertise Your Tool
What Freshworks think of working with SDI
Join Our Next ITSM Tools Demo Day
Get Help With Selecting a New Tool For Your Service
Opportunities For Tool Vendors - Reach More ITSM Buyers
Service Desk
Insight
Search Resource Library
Access The Service Desk Standards
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Sponsor SDI Research
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Access The Service Desk Standards
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Watch the SDI Coffee Break Series
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Blog
Service Desk Certification
Global Best Practice Standard
Training & Development
Service Desk Professional Standards
Why study with SDI
Service Improvement
How can we help?
SDI Membership
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Become a Speaker
Service Desk Resourcing
Become A Media Partner
ITIL 4 Foundation – Virtual – July 2021
ITIL 4 Foundation – Virtual – July 2021
£
845.00
ITIL 4 Foundation - Virtual - July 2021 quantity
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