Hear From Our Community

SDI Membership gives you the insights, tools and support you need to stay up to date with industry trends, connect with the service desk community and align your service with best practice.

We support thousands of members globally, so we’re constantly in touch to find out what resources have benefited them the most. This short case study video highlights how SDI Members have utilised their benefits to beat the challenges of the industry.


“The resources and community available are invaluable… these contributed in a drop in incidents of over 34%.

Robert Longden, Central Technology


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