IT Service Week 2019


Unstoppable Force Friday!

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Be Unstoppable! Discover how your service desk compares to industry averages and statistics revealed in the ninth Service Desk Benchmarking report. Download the balanced score card template to trend service performance and monitor improvement:

Benchmarking Report V9

Insight Report

Balanced Scorecard Template

12 Example Metrics

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IT Service Week 2019, in partnership with:

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