Virtual Event: Omnichannel: The Ultimate Shift Left, November 2022

Omnichannel: The Ultimate Shift Left –

Virtual Event (on-demand)

Position your omnichannel strategy for success!

Watch this virtual event on-demand to access expert insight delivered by ITSM & Service Desk industry professionals to help you to better position your service & support omnichannel strategy for success!

Watch the sessions on our SDI BrightTalk channel:

Gaurang Pathak, Director, Strategic Accounts (EMEA), 1E

Omnichannel Service Desk Experience – One Size Doesn’t Fit All!

Patrycja Sobera, Global VP, End User Experience & Davoud Pourhossein, Global Director of Client Architecture, Unisys

3 Ways to Deliver Delightful Omnichannel Experiences

Sunny Singh, Senior Marketing Manager, Freshworks

5 Ways To Get Your Omnichannel Strategy Right & Create Delightful Digital Experience

Prashant Arora, Senior Director, NTT Ltd

Using The Right Channel For The Right Contact

Paul Phillips, Senior Service Desk Operations Director, CGI

Match the New Service Standards in Today’s Workspaces

Zephaniah B, Product Specialist, ManageEngine

Don’t Cut the Phone Lines!

Scott Gamble, Senior Portfolio Manager – Technology Workflows, ServiceNow