Awards Finalists Marsh & McLennan Share Their Exciting Plans For The Future

Feezaan Asghar, Service Desk Team Leader at Leeds Beckett University and winner of the Service Desk Analyst of the Year 2018 award explains the strong sense of teamwork at Leeds Beckett and how he implemented the successful shadowing plan to improve service desk analyst’s performance.   Feezaan joined us on our 2019 Awards Launch Webinar, hear more

Allen and Overy share some advice to anyone thinking of entering the SDI awards next year and some top tips on how to make your service desk more successful. What made you decide to enter the awards?  Attending the annual SDI conference and listening to the stories of the finalists was really inspirational. Hearing about

CGI impressed the judges and won an award in two categories- Paul Phillips, Inspirational Leader of the Year and Louise Freeman, Service Desk Manager of the Year   Paul Phillips, Senior Service Desk Operations Manager, CGI   What made you decide to enter the awards? CGI have a long standing relationship with the SDI and

Air IT made it as finalists in an impressive two categories at the IT Service and Support Awards 2018- for Best Small Enterprise Managed Service Provider and Service Desk Manager of the Year, Jamie Hissitt   Find out the key to Air IT‘s success and why they’ve convinced us that James Bond would be the perfect edition